Privacy Policy

Privacy Policy – Crystal Linen House Laundry  

1. Introduction 

At Crystal Linen House Laundry, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. 

By using our website https://www.linenhouse.ae/, mobile application, or services, you agree to the terms outlined in this Privacy Policy. 

2. Information We Collect 

We may collect the following types of information:  

• Personal Information: Name, phone number, email address, delivery address, and contact details  
• Account Information: Login credentials, order history, service preferences, and communication records  
• Payment Information: Payments are processed securely through authorized third-party payment gateways  
• Technical Information: Device type, operating system, IP address, application usage data, and cookies where applicable 

3. Payment & Card Information Security 

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

 https://www.linenhouse.ae/ will not pass any debit or credit card details to third parties. 

Payment transactions are securely processed through authorized payment gateway providers in compliance with industry security standards.

 4. How We Use Your Information 

Your information may be used to:  

• Process and manage orders and deliveries  
• Provide customer support and respond to inquiries  
• Improve our services, website, and mobile application  
• Communicate service updates, notifications, or promotional offers  
• Comply with legal and regulatory requirements 

5. Data Security 

https://www.linenhouse.ae/ takes appropriate steps to ensure data privacy and security, including the use of various hardware and software methodologies. 

However, https://www.linenhouse.ae/ cannot guarantee the security of any information that is disclosed online. 

6. Sharing of Information 

We do not sell, rent, or trade your personal information. 

Information may be shared only with trusted service providers involved in service delivery or when required by law. 

7. Third-Party Websites 

https://www.linenhouse.ae/ is not responsible for the privacy policies of websites to which it links. 

If you provide any information to third-party websites, different rules regarding the collection and use of your personal information may apply. You should contact those entities directly if you have any questions about their use of the information collected. 

8. Data Retention 

Personal information is retained only for as long as necessary to provide services or comply with applicable legal obligations. 

9. Your Rights 

You have the right to access, update, or request deletion of your personal data, subject to applicable laws and regulations. 

10. Cookies and Tracking Technologies 

We may use cookies or similar technologies to enhance user experience and analyze website and application performance. 

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on our website or mobile application. 

12. Contact Information 

If you have any questions regarding this Privacy Policy, please contact us at: 

Email: support@linenhouse.ae 

Mobile: +971-501260555 

Whattsapp:+971-501260555 

Office:9714 2764363 

Head office: officd 108,Bayswater Tower,Business bay,Dubai,UAE 

PO BOX:35772